The first thing most people want to know about is Overseas Shipping. So what is our take on Overseas Shipping?
This hardcover book likely will cost around $60 to $80 to ship to non-US customers. We continue to see cost increases and damage increases on overseas shipping. We cannot do anything about this. Likewise, some countries charge VAT tax or other fees to our customers on receipt. We cannot fraudulently lie about the value of materials we mail out.We actually have considered not even selling books overseas due to the complaints about postage. That being said, we have a number of long term customers that we want to be able to get our stuff. But this postage stuff is not for the faint of heart. Due to the handling of our products when we mail them tens of thousands of miles, we have noted a significant increase in damage as well. One package sent overseas can cost $50, $70 or even $100 to reship. We discussed this internally, after spending several thousand dollars in excess postage over the past year. While we take great care in packing, we still have about 2% of our shipments get damaged en-route. What we decided was that we would start double boxing overseas shipments, and also that we needed to charge insurance costs on the postal service. We will continue to honor our policy of 100% resend on damaged books–and after much deliberation, we will be adding a $15 USD insurance and handling charge on all overseas shipments. T We hate to do this–but conditions have simply become untenable for us to continue to lose large amounts of money shipping books overseas. We are happy to ship you anything regardless of where you live, but we have to stay in business at the same time.
Last updated: May 14, 2019 12:32
Couple of early questions. 1) The Sahuagin Chief pledge level says it's available in either contains the S&W or 5e versions. But for the Softcover Monster Reference, the text says there is no S&W. Does that mean the pledge level only comes with a 5e book
The S&W conversion aren’t finished yet, although they are in process. Most likely a first level adventure using 5e won’t be higher than a level 1-2 adventure for S&W, but it will depend on the monsters and on what needs to be added/altered to make it into a good S&W adventure. The systems are different enough that you can’t be 100% sure until the conversion/rewrite is actually finished. Physical copy of monster reference only available in 5e.
A S&W monster reference would just be a list of stat blocks, so it would be, maybe, 3 pages long and duplicative. So basically it’s in there for 5e because it’s a useful tool, but for S&W it wouldn’t be useful.
Last updated: May 14, 2019 12:57
Does the Beadle & Grimm's Sea King's Ship Maps pledge come with the maps as well as the vault? the rewards don't mention the maps, only the vault but the pledge title says maps?
It comes w/ the three ship maps and the carry case. They are VERY high end and nicely done.
Last updated: May 14, 2019 13:18
Is there any possibility to add a pledge level between Sea Baron and Collector that includes the deluxe book and cloth map?
The collector pledge has everything in one version though…I think this one meets your need. Complete collector is both versions (or 2 of 1 version).
Last updated: May 14, 2019 14:02
Is this set in the Lost Lands?
Of course–most or all of our books will be. The next one (secret for now) is especially topical for LL; its been talked about for 20 years, and dovetails nicely with Sea Kings as well.
Last updated: May 14, 2019 14:48
Any plans on doing a Fantasy Grounds version or the digital rewards?
Michael Potter will likely do this for us–not as part of the Kickstarter though.
BW
Last updated: May 14, 2019 14:46
Anticipated total page count for main book?
Papa Frog says:
150?
Last updated: May 18, 2019 21:27
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.